Dar-es-salaam Water Supply and Sanitation Authority

VISION STATEMENT

“A utility with excellent water supply and sanitation services for social and economic development”

MISSION STATEMENT

“To provide quality, reliable and affordable water and sanitation services that exceed customers expectations”.

CORE VALUES

• Efficiency and effectiveness in service delivery.
• Integrity and quality in services delivery.
• Customer's focus.
• Commitment to customers.
• Consideration for the poor.
• Transparency, trust and honesty.
• Accountability and responsibility.